Privacy Policy

Last updated: 11 October 2026

This Privacy Policy explains how Zone Softech collects, uses, and protects information when you browse our store, create an account, place an order, request a personalized product, subscribe to updates, or contact us.

Information we collect

We may collect your name, contact details, billing and delivery address, order and payment status, account details, messages, product reviews, and files or text you submit for personalized products. Payment card details are processed by the selected payment provider and are not stored by Zone Softech unless the checkout page expressly says otherwise.

How we use information

We use information to operate the store, process and deliver orders, create personalized products, provide support, prevent fraud and abuse, send service messages, improve our website, and meet legal and accounting obligations. Marketing messages are sent only where permitted, and you may unsubscribe at any time.

Cookies and analytics

Essential cookies keep the website, account, cart, checkout, and security features working. Optional analytics or advertising tools, including Google Analytics when enabled, may be used only in line with the consent choices shown to you.

Sharing

We share only the information needed with service providers that support payments, delivery, hosting, email or SMS, analytics, security, and customer support. We may also disclose information where required by law or to protect customers and the business.

Personalized content

Images and text uploaded for customization are used to fulfil your order and provide support. Do not upload content you do not have permission to use.

Retention and security

We keep information only as long as reasonably needed for the purposes above, including legal, tax, fraud-prevention, and dispute requirements. We use reasonable technical and organisational safeguards, but no online service can guarantee absolute security.

Your choices

You may request access, correction, or deletion of eligible personal information, withdraw consent where applicable, or object to certain uses. Some records may need to be retained for legal or operational reasons.

Contact

For privacy questions or requests, use the Contact Us page on Zone Softech. This policy should be reviewed by the store operator and qualified counsel to ensure it matches current business practices and applicable law.